Privacy Policy jackpot108 —
Malaysia User Data Protection

1Introduction & Scope of This Policy

Jackpot108 (referred to as "we", "the company", or "the platform") is fully committed to protecting the privacy of every individual who uses our website, mobile app, and all related services. This Privacy Policy details the types of personal information we collect, the reasons for collecting it, how it is used, how it is protected, and the rights you hold as a data owner.

By registering an account or using any jackpot108 service, you give your consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy applies to all jackpot108 users regardless of how they access the platform — whether via website or Android and iOS mobile app.

2Types of Personal Data We Collect

Jackpot108 collects two main categories of data: information you provide directly, and information collected automatically when you use the platform.

Information You Provide Directly:

• Full name as per valid identity document
• Identity card or passport number
• Date of birth and gender
• Active email address and phone number
• Current residential address
• Bank account details for withdrawal purposes
• Photos or documents uploaded for the KYC process

Automatically Collected Information:

• IP address and geographic location (city/state level)
• Device type, operating system, and browser version
• In-platform activity records (pages visited, session duration)
• Deposit and withdrawal transaction records
• Betting and gaming history
• Cookie data and similar tracking technology data

3How We Collect Information

Jackpot108 collects personal information through several transparent and lawful means:

• Account Registration: Basic information you fill in when creating your jackpot108 account.
• KYC Process: Identity verification documents you upload to fulfil legal compliance requirements.
• Platform Usage: Data automatically generated when you browse, play, or place bets on the platform.
• Financial Transactions: Information related to deposits and withdrawals you make.
• Contact Support: Information you share when contacting our customer support team.
• Cookie Technology: Data collected through cookies and similar tracking technologies during platform use.

4Purpose of Using Your Personal Data

The information we collect is used exclusively for lawful purposes directly related to the provision of jackpot108 services. The primary purposes of data use are as follows:

5Third-Party Data Sharing & Disclosure

Jackpot108 does not sell, rent, or trade users' personal information to any third party. However, there are limited situations where we may share data with certain parties, solely to enable us to deliver our services to you:

• Payment Processing Providers: Payment gateway companies we use to process FPX, Touch 'n Go, and GrabPay deposits and withdrawals — bound by strict confidentiality agreements.
• Technology Providers: Third-party software companies that help us operate the platform, subject to data security requirements equivalent to our own standards.
• Regulatory Body: Government authorities and regulatory bodies legally entitled to information under applicable laws in Malaysia.
• Identity Verification Agency: For KYC verification purposes only, and limited to the information required for that verification.

All third parties handling jackpot108 user data are bound by strict data protection agreements and are not permitted to use that data for any purpose other than what has been agreed upon.

6Data Security Measures

Jackpot108 implements multiple layers of technical and organisational safeguards to ensure your personal data remains secure at all times:

• 256-bit SSL Encryption: All communication between your device and our servers is fully encrypted.
• Hashed Password Storage: Your password is stored in hashed form — no one in our organisation can read it in plain text.
• Two-Factor Authentication (2FA): An additional security layer available to protect your account from unauthorised access.
• 24/7 Monitoring: An automated monitoring system that detects and alerts on any suspicious activity in real time.
• Internal Access Control: jackpot108 staff only have access to the data required to perform their duties — the "least privilege" principle.
• Regular Security Audits: Independent security assessments are conducted regularly to identify and address any vulnerabilities.

7Cookies & Tracking Technology

Jackpot108 uses cookies and similar tracking technologies to enhance the user experience and enable certain platform features to function correctly.

Types of cookies we use:

• Session Cookies (Required): Required to maintain your login session while browsing the platform. These cookies are deleted when you close your browser.
• Preference Cookies: Saving your preferences such as language, display mode, and other settings so they do not need to be reset each time.
• Security Cookies: Helping to identify and prevent fraudulent activity and unauthorised access.
• Analytics Cookies: Helping us understand how users interact with the platform for service improvement purposes.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the jackpot108 platform.

8Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and data protection best practices, you have the following rights regarding your personal information held by jackpot108:

To exercise any of the above rights, contact the jackpot108 customer support team via the 24/7 in-platform live chat. We will process your request within a reasonable timeframe, typically within 30 business days.

9Data Retention Period

Jackpot108 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Following account closure, certain categories of data may be retained longer for the following reasons:

• Financial & KYC Records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
• Dispute Records: Retained until the relevant dispute is fully resolved, including any related legal proceedings.
• Security Records: Security logs are retained for 2 years for investigation purposes if required.
• Marketing Data: Retained until you withdraw consent or request deletion.

Once the designated retention period expires, your data will be securely deleted or anonymised in accordance with procedures that comply with the latest security standards.

10Links to Third-Party Websites

The jackpot108 platform may contain links to third-party websites or services operated by other companies. This Privacy Policy applies only to information collected by jackpot108.

Jackpot108 is not responsible for the privacy practices of third-party websites or services that you may visit via links on our platform. We encourage you to read and understand the Privacy Policy of each third-party website before providing them with any of your personal information.

11Child Protection

Jackpot108 services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.

If we discover that personal data of a child under 18 has been collected without our knowledge, we will take immediate steps to delete that information from our systems and close the account in question.

If you have reason to believe that a minor has registered or used the jackpot108 platform, please contact us immediately via customer support. We take child protection seriously and will respond promptly.

12Amendments to This Privacy Policy

Jackpot108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or service improvements.

When there are material amendments, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to the registered email address for important amendments.
• Displaying a clear notice on the platform for a reasonable period of time.

Continued use of the jackpot108 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your information.